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UX/UI Product Designer

  • UX Design
  • UI Design

Milan, Italy · Full-time

About Us

ProntoPro.it is Italy's largest local service marketplace, expanding internationally. We help millions of users to find a local service professional: we cover 600+ services, ranging from wedding photographers to plumbers to guitar teachers. Within a few years, we expect that booking a plumber or a painter online will be as effortless as buying a book.

We were born as a startup and even though we are experiencing an advanced phase of growth, the startup agility still guides our processes and decisions.

We don’t like bureaucracy - data in hand, we prefer to act and experiment rather than procrastinate. It’s more efficient to make mistakes and learn from them rather than remain stable and wait unless we become perfect.

We are obsessed with learning - dedication, hardworking and openness to feedback are the clues to constant self-improvement and innovation.

We are proud of our international and informal environment. Our employees come from all over the world - there are more than 16 different nationalities at ProntoPro, English is our first language. We work hard and have fun at work!

ProntoPro has always been supported by successful investors and entrepreneurs. Being a part of Immobiliare.it network lets us develop innovative solutions without typical start-up risks.

We are looking for people who want to bring impact and help us build something huge that will challenge the way all of your friends and family look for services.

Working as a Designer

You will be part of our Design Team, currently counting 6 people and expected to grow bigger in 2021.

You will join a multidisciplinary team composed of UX/UI Designers, Visual Designers and Copywriters.

In ProntoPro’s Design Team we take our pride in delivering the best experience with a tidy, trustworthy and transparent Product.

The main responsibility of the Design team is to envision, create and test solutions to help our customers succeed.

We collaborate every day with Product Management & User Research in discovering the most relevant customer experience problems, and finding new ways to solve them.

Designers in the team own their design process end-to-end, from framing & concept development to delivery & iteration.

About You

  • You have a minimum of 5 years of applied experience in UX and UI design.
  • You are a Master of Design Systems: you are obsessed with components specifications and patterns consistency.
  • You are capable of delivering high quality icons, illustrations and UI animations.
  • You are solution-oriented. These qualities are used in your passion for solving customer problems.
  • You have a growth mindset and are constantly learning new things.
  • You have a critical eye and are known for your attention to detail and pixel perfection (AND have a portfolio that shows this!).
  • You master tools such as Sketch, InVision, Zeplin, Figma, etc.
  • You can work on a tight schedule to deliver high quality work.
  • You are able to lead multiple projects and tasks at a time.
  • You are fluent in English - as well as a fantastic communicator.


ProntoPro has an exceptionally ambitious goal and achieving this goal required significant product evolution. Despite our incredible growth, we are still missing THE perfect product-market fit. This is where you come in. Along with the rest of the team your personal goal will be to achieve this fit. Let's dive a bit deeper into what this means:

  • You will be responsible for a product that is used across all of ProntoPro's markets.
  • You will conceive, design and prototype new UIs and UXs - all with the aim to continuously improve our product.
  • You will ocasionally run user test sessions and interviews.
  • You will document solutions and participate in their implementation.
  • You will maintain our design system.
  • You will not be alone - in collaboration with product management, research and engineers you goal is to implement solutions.


Our teams are distributed among the following headquarters:

  • Milan: via Carlo Farini, 41
  • Rome: via Marsala, 29/h

We have flexible working hours and give you the possibility to work from home when you prefer to. Working from our offices means:

  • Terraces and relax areas
  • Foosball and ping-pong tables
  • Coffee machines
  • Fresh fruit
  • Intelligent fridge with delicious food available 24/24
  • Lunch tickets
  • Casual Friday every day
  • Friday beer at 5 p.m.