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Product Manager

  • Product Management
  • Research
  • UX

Milan, Italy ยท Full-time

About Us

ProntoPro.it is Italy's largest local service marketplace, now expanding internationally. We help millions of customers to find a local service professional: we cover 400+ services, ranging from wedding photographers to plumbers to guitar teachers. Within a few years, we expect that booking a plumber or a painter online will be as effortless as buying a book. Today that's not the case, and we're out to change it. The opportunity is huge.

We are a fast-growing startup: 2 people in March 2015, now we are over 100. We strive to minimize bull*** and maximize impact: average age is 29, because often brain is more important than experience; we work in open space, because communication needs to happen quickly; everyone has very large responsibilities, because we don't have time to do any handholding (and we think it's counterproductive).

Investors include people from Google, Facebook, eBay, McKinsey, as well as the famous entrepreneurs behind Immobiliare.it. We have the growth-rate of a startup, but not the risk...

We are looking for people who want to help us build a service that everyone will use multiple times a year; a service that will make a difference in society. It's not an easy job.

About You

  • You will lead a squad of roughly 10 people: consisting of developers, designers, and data scientists. Read that again: lead them towards our objectives.
  • You will own a specific domain of our product.
  • You will decide which features we develop, write statements for these features, define and document User Stories, and align your team behind an objective.
  • You will prioritize ruthlessly. No, you're not "collecting requirements" from the rest of the business: you're driving our Product towards real product-market fit! You decide what matters, you decide which fires to leave burning.
  • You will bring impact. Our purpose is changing the world, not developing software: you will be measured on Business KPIs, not on "delivery speed", "bugs" or such metrics (this doesn't mean, of course, that they're not relevant!)
  • You will bring disruptive impact. We don't expect you to bring 10% improvement through AB-tests - we expect 10x improvement. This means you must really understand which problems must be solved, and finding creative solutions.
  • You will simplify. 50% of impact come from execution speed. You will simplify features, find shortcuts and overall greatly increase our iteration speed by reducing the amount of code we have to write.
  • You are expected to improve the Product Process, rather than just follow it. Process should help productivity, but sometimes it doesn't. For this reason, we hold Product Process Retrospectives every month: you are expected to bring real value.
  • Don't forget we are a startup, so go back to the first sentence: your personal goal will be to ensure that ProntoPro achieves product-market fit, and building it into a Unicorn in the process. There are dozens of other things that you may end up doing to help us achieve our goal!

Your Role

  • You worked as a Product Owner, Data Scientist, Product Designer, Software Engineer or Marketer on a high-traffic consumer product.
  • Strong analytical reasoning: we find it hard to work with non-analytical people. We are also aware that this bullet point is useless, as very few people consider themselves "weak analytical reasoners"... :)
  • Growth mindset: you are probably not fit to run a unicorn (neither are we). Therefore, if you're not in constant learning mode, you will stop being effective after 1-2 years.
  • Proficiency in English: not sure if we mentioned this already, but we're going international, and are starting to hire people from all over!
  • Preferred but not required: you led a "scrum team" (or whatever you called: a team including developers, designers, analysts).